Payment and refund

Payment by bank card VISA, MasterCard, BELCARD via the system Assist Belarus:

  1. Payment is made via the Internet in real time immediately after placing the order.
  2. Cards of international payment systems VISA (of all types), MasterCard (including Maestro) issued by any bank in the world, including those issued by ASB Belarusbank, and also BELCARD cards are suitable for making a financial transaction. About the payment procedure for BELCARD cards.

When choosing to pay for an order with a bank card, payment processing (including entering the bank card number) is performed by the Electronic Payment Company ASSIST LLC using the software and hardware complex of the electronic payment system Assist Belarus, which has passed international certification.

The payment security system uses the secure TLS protocol to transfer confidential information from the client to the server and further processing in the processing center. This means that the payer's confidential data (card details, registration data, etc.) does not enter the online store, their processing is fully protected, and no one can receive the client's personal and bank data. In addition, when processing payments by bank cards, the secure 3D-Secure technology is used, which is mandatory required by the international payment systems VISA and MasterCard.

Payment procedure:

  1. Choose the payment method with an on-line card.
  2. After clicking on the Confirm and pay button, the system will direct you to the website of the electronic payment provider , which ensures the security of payments. The authorization server establishes a connection with the buyer via the secure TLS protocol and accepts from the buyer the parameters of his bank card (card number, card expiration date, cardholder's name in the transcription as indicated on the bank card, andalso the CVC2 or CVV2 number indicated on the back of the card). The online bank card payment operation is completely confidential and secure.
  3. Your personal data and card details are entered not on the page of our website, but on the authorization page of the payment system. This data is accessed via the TLS secure data transfer protocol, and secure Internet payment technologies Visa Secure and MasterCard SecureCode are also used.

All card receipts (payment confirmations) received after making a payment using a bank card must be saved for reconciliation with an extract from the card account in order to confirm the transactions performed in case of such a need in controversial situations.

Visa, MasterCard and BELCARD payment systems cards issued by any banks in the world are accepted for payment. We recommend contacting your bank in advance to make sure that your card can be used for payments on the Internet.

The reasons for refusal of authorization can be as follows:

  • there are not enough funds on the card to pay for the order;
  • the bank that issued the buyer's card has established a ban on payment on the Internet.
  • the waiting time for entering bank card data has expired;
  • the entered data has not been confirmed by you on the payment page, a data format error, etc.

Depending on the reason for the refusal of authorization to resolve the issue, you can:

  • contact the bank that issued the buyer's card for clarification;
  • if the bank is unable to solve the problem, repeat the payment attempt using a card issued by another bank.

Return procedure

Upon refund, the money is returned to the card with which the purchase was made within 30 days, depending on the bank that issued the card.

©2020–2024 Individual Entrepreneur Inna Yurievna Ivanova, Taxpayer Identification Number (UNP) 193419490 registered by the Minsk City Executive Committee on 05/14/2020 and entered into the Trade Register of the Republic of Belarus on 10/23/2020 with the No 494817. Business address: Frolikova str., 1-35, 220037, Minsk, Republic of Belarus.